Travelstart: Internships Program 2022

Travelstart Invites Unemployed Graduates to Apply for the Internships Program 2022

Closing Date: 17 December 2021
Job Type: Full-Time
Location: Cape Town, South Africa

Job Description

As part of our 12-month program, interns will participate in structured training across a variety of digital operations subjects. Our interns work closely alongside key members of our operations teams (mentors) 2-5 days per week (based on the hours on the contract).

Interns are included at operations meetings at every level, are regularly challenged to contribute ideas that will lead to Travelstart’s business and operations success.

Responsibilities for Operations Interns (Front/Back Office):

Interns will receive structured training from staff members in the operations department. They will practice skills that include but are not limited to:

• Customer support via whatsapp in order to resolve all client issues with good customer service skills.
• Assisting clients with airline queries i.e basic date changes, refund quotes, airline info and special requests.
• Ensure that emails are processed within SLA.
• Providing excellent customer service adhering to quality and quantity standards as specified by Travelstart.

Responsibilities for Junior Marketing Interns Roles and responsibilities include but are not limited to:

• Assist in the scheduling and deployment of content for social media
• Assist in day-to-day operations and marketing deployment for affiliates
• Assist in creating briefs and updating Asana tasks
• Assist in the deployment of Web and app push marketing
• Conduct Marketing research and analysis
• Update marketing communications calendars
• Support marketing executives in organizing various projects

The following Internships are open for applications:

Operations Intern – Front Office

• Minimum Matric / Grade 12 qualfication.
• Fluent in English -other languages would be beneficial
• Excellent communication skills, approachable nature
• Able to multitask
• Proactive

Operations Intern – Back Office

• Minimum Matric / Grade 12 qualfication.
• Fluent in English -other languages would be beneficial
• Excellent communication skills, approachable nature
• Able to multitask
• Proactive

Junior Marketing Intern

• Sound understanding of marketing communications
• The ability to problem solve
• Excellent communication, interpersonal, and relationship skills.
• Fast learner with an ability to adapt techniques based on requirements.
• An open mindset and will seek out feedback to refine and develop their skills.
• A warrior spiri