Valenture Institute Invites Unemployed Graduates to Apply for the Student Records Internships Programme 2021
Location: Cape Town, South Africa
Job Type: Full-Time
Closing Date: Not Specified
Job Description
The role:
You will be responsible for updating the student record system with information related to an applicant or learner. You will be communicating with departments and customers. You will maintain student records in line with the internal requirements and regulations, as well as external requirements such as the POPI Act whilst demonstrating a high level of customer service.
Responsibilities:
- Running reports to identify successful applicants that require data verification.
- Bulk and individual mailing to applicants who are required to submit documentation and / or information for verification purposes.
- Liaising with parents via email regarding documentation requirements and related queries.
- Completing high volumes of verification of an applicant and / or student record within the system against the documentation submitted for verification.
- Identifying and categorising records that fail to meet the verification requirements.
- Providing insights to the Admissions Team and the Registrar regarding the verification process; notably issues arising, effectiveness of the verification process, systems issues and customer queries.
- Undertake such other duties as may be required from time to time by the Registrar.
- Assume personal responsibility for the completion of his/her specified duties in a professional manner.
- Engage positively with the training and support provided to perform the role.
Requirements:
- Minimum of NQF level 5 qualification and / or more than 2 years administration experience
- Strong computer skills
- Excellent communication ability
- Experience in working with data capturing in spreadsheets and systems
- Experience in using Excel or Google Sheets
- Work to and meet deadlines.
- Competent at admin tasks associated with the position.
- Comfortable and experienced with using technology.
- Ability to work in an agile environment where innovation, change and adaptation are part of the everyday.
Personal Skills & Attributes:
- Integrity
- Excellent attention to detail
- Excellent rapport with customers being able to engage meaningfully and professionally.
- Good organisational and time management skills.
- Good team player. Adept at working in different teams and collaborating with subject colleagues as well as across divisions.
How to Apply?
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