Pension Funds Adjudicator (OPFA) Invites Unemployed Graduates to Apply for the Legal Internships 2024
Closing Date: 02 February 2024
Job Type: Internship
Location: Pretoria, South Africa
Internship Description
Position Title: Legal Internship
Duration: 12 months contract
Reporting line: New Complaints Unit Supervisor
Position location: Pretoria, Ashlea Gardens
Responsibilities:
- Attend to walk-in complaints in lodging new complaints.
- Draft and send initial letters to the parties.
- Draft and send reply/follow-up letters.
- Ensure documents are sent to the correct parties.
- Receive responses and replies as well as save them on the Software system (Respond).
- Engage and Investigate complaints as well as drafting of determinations in terms of the workflow.
- Engage with parties to a complaint in relation to the administrative aspects of the file/investigation.
- Prepare draft letters based on research and direction given by the team leader.
- Request for a reply to letters from the complainant.
- Request confirmation of settlement from the parties.
- Peruse responses from parties and advise the team leader if further information is required.
- Follow up on undertakings to respond.
- Request all necessary investigation reports.
- Please keep a record of all files allocated to them.
- Keep all correspondence relating to a complaint together including telephone calls, emails, etc.
- Submit weekly and monthly statistics to the team leader.
Requirements:
- Bachelor of Laws degree (LLB)
Advantageous:
- Certificate in Pension Funds law (added advantage)
- Practical Legal Training (added advantage)
Skills and Competencies:
- Proficiency in MS Office (MS Word, Excel, and Outlook).
- Excellent verbal and written communication skills.
- Attention to detail.
- Self-motivated, planning and organising, resilience.
- Ability to analyse, interpret, solve problems, and make legal arguments to reach a conclusion.
- Ability to make investigative decisions in the resolution of complaints.
Pages: 1 2
